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Let Us Help You.

For all general enquires please complete the form, email

You can contact us on 0203 797 7555, office hours as below, outside of these you can leave a message:

  • Monday – Friday 9:00 – 17.00

We are a small team and may not always be able to answer your call immediately, but if you leave a message we will always get back to you as soon as possible.

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Company Details

Emu Electric Bike Company Limited is a private limited company registered in England & Wales, company no. 08835491.
The company’s registered office address is PO Box 772, Rickmansworth, WD3 0LY,  United Kingdom.

Dealership Accounts:

If you’re interested in becoming a stockist & demonstration centre for Emu, please contact our sales office here.

Media & PR:

Interested in featuring Emu Bikes in your publication, on your website, or in a TV or video programme? We’ll be happy to offer you whatever help you need. Call us today: 0203 797 7555

Support With Your EMU Bike

We have a nationwide network of service engineers who can set up your bike and carry out servicing and repairs. Our engineers are familiar with the mechanical and electrical components of our bikes and will be able to diagnose problems. Servicing charges will be the same as for a normal bike and you can be confident that your Emu bike will be in the best of hands.

We recommend that you use our network of Stockists and Demonstration Centres across the UK or the Velo City mobile repair service to visit you directly within the M25.

These companies are supported by Emu and can handle servicing requirements and be contacted quickly easily.

In the event that no service provider is available in your area, then you can contact your local bike repair shop/technician,  all non- electric issues can be handled by any qualified repairer.

The bike is modular and specially designed to be easy to repair, but if you ever have an issue with the power supply or the battery cell or wiring then Emu’s Technical Team can help.

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