Privacy & Cookies

We value your privacy and will make all reasonable efforts to protect it. All communications to the company made through this website will be treated in strictest confidence.

CREDIT CARD DETAILS

We do not store any of your credit card details in the database or other storage areas of this website. All credit card details are sent via encrypted secure connections to the payment gateway provider of this site. Payment gateway and processing services are provided by Stripe, PayPal and/or any of their subsidiaries or affiliates.

ADDRESSES AND OTHER PERSONAL INFORMATION

We do store your address details to facilitate delivery of the products that you purchase through this site. All traffic on this site is protected behind SSL 128-bit secure encryption as indicated by the lock symbol you will see in the address bar of your browser when on this site. Should you have any concerns, please contact us. If you would like to remove your details from our system, please email our enquiry team and we will assist you.

EMAIL ADDRESSES

If you sign up to our mailing list, we will not sell, loan, or give away your personal details, including your email address, to any third party. Your email address and other details will only be used for the purposes of our own company communications.

COOKIES

This site uses cookies to help us provide a satisfying user experience to visitors. Cookies are small text files that are downloaded to your computer through your browser. None of the cookies used on this website are considered intrusive, or used to track or monitor your user behaviour anywhere other than on this website. You can learn more about cookies here.

To learn how to disable cookies on specific browsers visit these pages:

Internet Explorer 11

Internet Explorer 10

Internet Explorer 9

Internet Explorer 7 & 8

Chrome

Firefox

Opera

Safari

Safari iOS (for iPhone & iPad)

Android

Below is a list of the cookies in use on this site, and descriptions of what they are used for.

_UTMA

Persistent (2 years)

To understand how people use our site, and to enable us to tailor the site to better serve the needs of our users, we (like many websites) use Google Analytics. Google Analytics uses a number of cookies to function correctly. The _utma cookie provides each unique browser that visits a page on our site with a unique ID. This means that any subsequent visits to our website by someone using the same browser is recorded as belonging to the same unique visitor. This provides us, through Google Analytics, with information about the number of unique visitors visiting the site over a period of time. It is anonymous, and does not communicate any information from your device.

You can read more about Google Analytics cookies here.

UTMB & UTMC

Session (1 day)

To understand how people use our site, and to enable us to tailor the site to better serve the needs of our users, we (like many websites) use Google Analytics. Google Analytics uses a number of cookies to function correctly. The utmb and utmc cookies enable Google Analytics to determine a user’s session — that is the period of time a visitor spends on our site in a single visit. The cookie expires at the end of the day in which you visited the site, is anonymous, and does not communicate any information from your device.

You can read more about Google Analytics cookies here.

_UTMV

Persistent (6 months)

To understand how people use our site, and to enable us to tailor the site to better serve the needs of our users, we (like many websites) use Google Analytics. Google Analytics uses a number of cookies to function correctly. The _utmz cookie enables the analytics package to determine referral information (whether a visitor arrived at our site via a search engine, direct link, advert etc.) and track a visitor’s movement around the site. It lasts for a period of six months and gets updated with each subsequent page view of the site. It does not use any personally identifiable information.

You can read more about Google Analytics cookies here.

_UTMZ

Persistent (6 months)

To understand how people use our site, and to enable us to tailor the site to better serve the needs of our users, we, (like many websites), use Google Analytics. Google Analytics uses a number of cookies to function correctly. The _utmz cookie enables the analytics package to determine how you reached our site. It lasts for a period of six months and gets updated with each subsequent page view of the site. It does not use any personally identifiable information.

You can read more about Google Analytics cookies here.

Emu Electric Bike Company Limited is a private limited company registered in England & Wales, company no. 08835491. The company’s registered office address is  P.O Box 722, Rickmansworth, WD3 0LY, United Kingdom.