ABOUT EMU BIKES
Who are we?
Emu was formed in 2014 to bring value and style to the electric bike market. It’s a British brand backed by Delbanco Meyer a UK company with an 80-year history of making innovative consumer products. We have satisfied customers around the UK and Europe.
The bikes are unique designs for Emu, researched and specified by experts from the UK and Europe. Emu operates online to give you absolutely the best value, but you can also find our products in leading electric bike retailers. You can have your bike serviced and repaired by these retailers and we support the products with a team of mobile cycle mechanics who can come to your office or home to resolve problems.
Why Buy from us?
As well as free delivery, free warranty (2-year for the Classic and 1-year for the Roam) and nationwide service back up. Our bikes are stored and shipped promptly from our UK warehouse.
The Emu is one of the highest quality electric bikes available, with Shimano brakes and gears, a patented in-frame battery utilising Samsung battery cells with smart management system, puncture-resistant tyres, integrated lights, integrated bell, USB port (Only on the Step Through and Cross Bar eBike, not the Mini), chain guard and a comfortable saddle.
We pride ourselves on our attention to detail.
We use industry leading payment gateways so your payment details aren’t stored on our website and aren’t visible to any of our staff. You can pay by PayPal or using any of the listed credit or debit cards.
Above all else there’s one thing that’s of huge importance to both of us and that’s customer service. In the unlikely event that something goes wrong, just give us a call and we will endeavour to resolve it to your satisfaction. We’ll replace/refund/exchange, whatever it takes to make you happy.
In the unlikely event something does go wrong, we include at least a 1 year warranty on all of our bikes are covered by a warranty, with service centres across the country.
Free next day delivery
We offer free next day delivery (if ordered before 3pm) on all of our bikes, with Saturday delivery available at an additional cost.